This policy applies to all services provided through the website and to all interactions between users and the website.
This policy explains how personal data is collected, used, stored, and protected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By accessing the website or placing an order, the user agrees to the terms described in this policy.
Our shop may collect personal data when the user creates an account or places an order, contacts customer support, or browses the website through cookies and similar technologies.
The data collected may include name, delivery address, email address, secure payment information, and technical data such as IP address and browser type.
Cookies are used to ensure the technical operation of the website, facilitate user account access, analyse website usage, and improve browsing experience.
Non-essential cookies can be configured or declined at any time in accordance with the Privacy Act 1988 (Cth).
Personal data is used solely for order processing and delivery, customer support and request management, improving website performance, and sending information where consent has been provided.
Data may only be shared with service providers necessary for order fulfilment, including logistics carriers, payment service providers, and technical service providers supporting the website.
All service providers are required to comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles.
Personal data is not sold or used for external commercial purposes.
Personal data is retained only for the period necessary to fulfil its purpose.
Customer data may be retained for up to 5 years.
Billing and transaction data may be retained for up to 7 years in accordance with Australian taxation record requirements under the Income Tax Assessment Act 1997 (Cth).
Cookies are stored for a maximum period of 12 months unless deleted earlier.
Users may modify or withdraw their consent at any time.
Users have the right to access their personal data, request correction of inaccurate data, request deletion of data where permitted, restrict processing, request data portability, object to certain types of processing, and withdraw consent.
These rights are provided in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Requests can be submitted by contacting our shop.
The processing of personal data is based on the performance of a contract, compliance with legal obligations, user consent, and legitimate interests such as fraud prevention, system security, and service improvement.
Our shop implements appropriate technical and organisational measures to protect personal data in accordance with the Privacy Act 1988 (Cth).
For enquiries related to privacy or data protection, please contact our shop during business hours.
Email: admin@casagethub.com
Phone: +81 (905) 309 15 84
Address: 402, MC KOHOKU NIPPA, 1231 NIPPA-CHO, KOHOKU-KU, YOKOHAMA-SHI, KANAGAWA 223-0057, JAPAN
Business Hours: Monday to Friday 10:10 AM to 5:10 PM
Service Area: Australia
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